FAQs

Based on our extensive experience in the field of designing, constructing and maintaining mission critical IT environments, we’ve put together a few commonly asked questions that you, too, might have. However, if you would like more information, or if your questions remain unanswered, please contact us and we’ll be in touch as soon as possible.

Why should I consider a one-stop shop company like Computer Site Solutions to build my data centre instead of a general building company?

Data Centres are specialised, mission critical units that require specialist knowledge to set up. If it only involved constructing a room, then any general building company could have done the job. However, there’s a lot more that goes into a Data Centre. For instance, it needs to take into account the software, hardware and manpower requirements of your organisation from a present and future perspective and then create a suitable environment that can match those requirements, while addressing any security issues that could arise. This calls for a high degree of specialist knowledge and experience that can only come from an expert like CSS.

When you work with us you get a data centre that’s on budget and on time. We provide you with risk mitigation while delivering on the objectives. We are absolutely focused on your needs and work in partnership with you, to deliver a site based on best practices.

Can I use a normal domestic air-conditioner to cool my IT equipment?

The short answer is yes – but whether it’s the most efficient and reliable way is another story. Precision air-cooling, which we recommend, is designed to operate for longer hours, has a higher efficiency, reduces operating costs and has stand-by capability.

Am I able to connect my air-conditioner to Uninterruptible Power Supplies (UPS)?

This is not an accepted practice due to the in-rush currents that the air-conditioner will produce when it comes online. It will trip the UPS circuit breakers, causing an outage to your environment.

How do I make my cooling redundant for high density racks?

The first point is to have a hot aisle/cold aisle rack configuration to maximise the cooling efficiency. Should the heat load not exceed the capacity of all the computer room air-conditioners (CRAC), position the units at the end of the hot aisle and duty cycle the units. You should also consider a rack row containment strategy, which would increase the efficiency of the space considerably.

Just because I have redundant plant items, do I have a fault tolerant facility?

The answer is most certainly, No! You need to map your facility’s services onto a schematic to identify single points of failure. If you don’t have a generator, your mains power supply is a single point of failure.

Is a Very Early Smoke Detection Apparatus (VESDA) sufficient fire protection?

No VESDA is a detection device, not designed for suppression.

Does my facility need to be fire rated?

This depends on the risk to the facility from fire. The risk can either be from within the facility or externally. Ask us for more information.

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